FAQ
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How can I get the best rate guaranteed at Le Grand Hôtel de la Seine?
The golden rule: book directly with our team by phone or email to avoid intermediaries and benefit from our best guaranteed rates!
Our flexible offer allows you to cancel free of charge up to 24 hours before arrival.
Is the hotel well located in the city of Rouen?
Very convenient location
• Le Grand Hôtel de la Seine enjoys a prime location in the heart of Rouen, close to the quays and the historic city center.
• You are only a few minutes’ walk from Rouen Cathedral, the Gros-Horloge, shopping streets, and the main museums.
🚇 Very well-connected public transportation, free on Saturdays
From the Grand Hôtel de la Seine, you have easy access to:
• Public transport (bus and metro-tramway) serving the entire city.
• Rouen Rive-Droite Train Station, located about 10 minutes away, offering fast connections to Paris, Le Havre, and Caen.
🏛️ Easily accessible landmarks
Within 5 to 20 minutes on foot or by public transport, you can reach:
• Rouen Cathedral
• The Gros-Horloge
• The Antiques District
• The Museum of Fine Arts
• Joan of Arc Church and the Place du Vieux-Marché
• The Seine riverbanks, perfect for a stroll
What time can I check in at Le Grand Hôtel de la Seine?
You can check in at any time, and we guarantee access to your room from 3:00 PM.
If you would like to access your room earlier, please contact us:
Email: contact@hotelseinerouen.com
Phone: +33 2 35 15 25 25
(Subject to availability and additional charge for early check-in.)
What time can I check out at Le Grand Hôtel de la Seine?
You must check out before 12:00 PM.
If you wish to stay longer, you can request a late check-out at the reception
(subject to availability and additional charge).
Is Le Grand Hôtel de la Seine accessible for people with reduced mobility?
Yes, Le Grand Hôtel de la Seine is accessible for people with reduced mobility. We kindly ask that you let us know in advance so we can prepare to welcome you.
Are pets allowed at Le Grand Hôtel de la Seine?
Yes, pets are welcome at Le Grand Hôtel de la Seine (extra charge).
Does Le Grand Hôtel de la Seine have a luggage storage service?
Yes, Le Grand Hôtel de la Seine offers a luggage storage service.
Even outside check-in and check-out hours, you can leave your luggage at the reception.
What are the breakfast hours at Le Grand Hôtel de la Seine?
At the Grand Hôtel de la Seine, breakfast is served Monday to Sunday: from 6:30 to 10:00 on weekdays and from 7:00 to 10:00 on weekends, either in the breakfast room or via room service (reduced version) served on a tray, at a price of €14.
What are the opening hours of Le Grand Hôtel de la Seine’s restaurant?
The Grand Hôtel de la Seine has a brasserie area offering light meals, available every day from 12:00 PM to 10:00 PM.
Does Le Grand Hôtel de la Seine offer room service?
Le Grand Hôtel de la Seine offers a room service, available [to be completed: hours, type of meals, etc.].
Does Le Grand Hôtel de la Seine have parking?
Yes, Le Grand Hôtel de la Seine offers a private parking:
42 spaces, non-bookable
Price: €12/24h
Maximum height: 1.95 m
